We’re a multi-award-winning fintech provider delivering digital affordability solutions across the financial services sector, including lending, collections and banking.
Our flagship product, Embark, is an online budget platform. It provides a full picture of someone’s financial situation and allow agents to recommend an affordable solution based on their circumstances.
Brings operations together as part of a consistent affordability system for customers to self-serve
Saves time, improves accuracy and maximises agent output
Allows agents to seamlessly gather data from leading credit referencing agencies to provide a holistic view of customers’ financial situations
Provides a quick, easy and seamless journey which means agents are able to deal with more customers and meet stringent regulatory requirements by providing fully compliant and FCA-regulated affordability assessments
Removes the need to gather and upload paperwork, carry out lengthy phone calls and attempts to re-engage with people who don’t complete their affordability assessment journey
Our software has been adopted by more than 20 lenders, including high street banks, challenger banks, building societies and third-party servicers to assist their credit card, overdraft, loan and mortgage customers who’ve fallen into financial difficulty, allowing them to self-serve and provide their affordability using SFS guidelines.
Our flagship product, Embark, is an online budget platform. It provides a full picture of someone’s financial situation and allow agents to recommend an affordable solution based on their circumstances.
“The cloud-based digital income and expenditure product delivered by Paylink Solutions helps our customers who are in financial difficulty and allows us to offer them affordable solutions. The use of CRA data and open banking means the journey can be completed much faster, customers are offered flexibility in how they complete their budget – and our agents are freed up to support even more people.”
Tabitha Sherwood, Product Manager at Zopa
Originally developed for sister company – and one of the UK’s largest free debt advice providers, PayPlan – our software includes features such as:
We’re a friendly team and would love to hear about your operational requirements and how we can help you to best serve customers in financial difficulty and improve digital journeys.
Whether you just want a chat and a bit more information or a full demo, give us a call on 0800 072 1204 or fill in the form here.
Let’s see if we can help you find what you’re looking for.
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