Paylink Solutions and NatWest have together been shortlisted to win Best Customer Experience at next year’s FS Tech Awards. This category showcases entrants that have experimented with new ways of getting consumers to sign up for their product or service or used personalisation a process to improve the user-experience even more. We’ve been shortlisted for… Continue reading We’ve been shortlisted for Best Customer Experience award with NatWest

We’re delighted to have been named as one of Credit Connect’s stand-out companies after being featured in its Top 20 Company Power List, which was published earlier this week. We’ve enjoyed great success at Credit Connect’s Technology Awards over the past few years and to be named as one of the industry’s top 20 companies… Continue reading Paylink listed in Credit Connect’s Top 20 Company Power List

We’re celebrating with Newcastle Building Society after a digital process we delivered for its customers in arrears won a national award. Michael Conville from Newcastle Building Society and our CEO, Susan Rann, collected the award for Best Debt Management Strategy at this week’s Mortgage Finance Gazette awards. Newcastle Building Society was the first building society… Continue reading Newcastle Building Society wins award for Embark-based digital affordability tool

We’re delighted to be in the running for a hat-trick win at this year’s Credit & Collections Technology Awards after being shortlisted in three categories. We’ve been named as a finalist for the Legal Software Solution and Innovations in Collections & Recoveries awards – plus, our very own CEO, Susan Rann has been nominated for… Continue reading We’ve been shortlisted for three Credit & Collections Technology Awards!

NatWest has launched a new service, which has been built in partnership with Paylink Solutions, to help reduce the stress and simplify the process that customers who are in financial hardship face when they try to put their finances back in order. The new online tool will help to significantly cut the time spent populating… Continue reading NatWest uses Embark to help customers in financial hardship

We’re delighted to be working with the North East’s largest building society to help transform the way it helps customers in financial difficulty by providing a digital debt help service. Newcastle Building Society’s new online facility, which has been developed by us, will be available to customers of the Society who are facing financial difficulty,… Continue reading Newcastle Building Society launches digital debt advice service using Embark