Design Systems: Unlocking Efficiency and Consistency in Product Design

In the ever-evolving world of design, creating visually appealing and functional interfaces is essential. However, as design projects become more complex, maintaining consistency across multiple platforms and ensuring efficient collaboration can be challenging. This is where design systems come into play. In this blog post, our Product Designer, Dylan Perry, explores what design systems are,… Continue reading Design Systems: Unlocking Efficiency and Consistency in Product Design

Embark’s InBest benefits check integration explained

How big is the issue of unclaimed benefits? As household budgets are put under even more pressure there’s never been a more important time for people to maximise their income. Currently, over 8m households in the UK are missing out on benefits worth nearly £16bn. The most common reason for this is that people are… Continue reading Embark’s InBest benefits check integration explained

E-on Next Case Study

Background   E.ON Next, part of the E.ON group, are committed to using more renewable electricity sources.   At a time when consumers are struggling with increases in the cost-of-living, E.ON Next entered into a partnership with fintech Paylink Solutions (PS) to provide more tailored support to its vulnerable customers by using its digital engagement… Continue reading E-on Next Case Study

The power of research: Why data should drive design

In today’s fast-paced world, where visual aesthetics and instant gratification often take centre stage, it is crucial for designers to remember the fundamental importance of research and data in the design process.    Design that is not informed by data runs the risk of being arbitrary, ineffective, and disconnected from its intended audience. In this… Continue reading The power of research: Why data should drive design

The power of predictive modelling and how it can support customers struggling financially

As the UK’s leading provider of customer affordability software, we understand the importance of staying at the forefront of technological innovation. And one area that has seen significant advancement in the last decade is artificial intelligence (AI).  Here, Data Scientist, Jack Dexter, focuses on predictive modelling – a branch of AI that allows us to… Continue reading The power of predictive modelling and how it can support customers struggling financially

Paylink Solutions’ digital I&E platform tailored to support users with low numeracy levels

Embark, Paylink Solutions’ award-winning digital income and expenditure (I&E) platform, has been reviewed and improved by an Accredited Plain Numbers Practitioner to support users with low numeracy skills. Plain Numbers enable organisations to better support their customers who struggle with numbers. Their approach involves implementing carefully chosen, seemingly small changes that generate substantial increases in… Continue reading Paylink Solutions’ digital I&E platform tailored to support users with low numeracy levels

Paylink Solutions and E.ON Next named finalists at Credit Awards

Paylink Solutions and partners E.ON Next have been named finalists in the Best Use of Technology category at the Credit Awards. At a time when consumers are struggling with increases in the cost-of-living, we’ve partnered with E.ON Next to provide more tailored support to their vulnerable customers.  Hosted by Credit Strategy, the awards recognise and… Continue reading Paylink Solutions and E.ON Next named finalists at Credit Awards

OSB Group partners with Paylink Solutions to bolster customer support

OSB Group has entered into a multi-term partnership with fintech Paylink Solutions. The new partnership demonstrates best practice within the mortgage lending sector around understanding customer affordability and making it easier for customers to engage with OSB. Utilising Paylink’s Embark application and using open banking, customers will be able to pre-populate their budget using the… Continue reading OSB Group partners with Paylink Solutions to bolster customer support

Enhancing the experience for customers struggling financially

Completing the income and expenditure (I&E) journey is a core part of our Embark service. Through Open Banking and access to CRA data, as well as supported integration with free debt advice provider PayPlan, benefits calculator provider InBest and price comparison website ismybillfair.com, Embark acts as a central hub to support customers through the cost-of-living… Continue reading Enhancing the experience for customers struggling financially

Paylink Solutions CEO Susan Rann features on Credit 500 Index

Susan Rann, our CEO, has been named on Credit Strategy’s Credit 500 list for a successive year – earning a place among the most influential people in consumer and commercial credit in 2022. Over the last 12 months, Susan has ensured Paylink Solutions continues to put the customer at the heart of Embark, our award-winning… Continue reading Paylink Solutions CEO Susan Rann features on Credit 500 Index