Delivering digital tools to help customers in financial difficulty 10th March 2022. The Challenge Digital bank, Zopa, wanted a more efficient and accurate way of assisting loan and cards customers in financial difficulty who required repayment plans. Previously, agents had to send a form to customers to print out, complete, scan and email back –… Continue reading Delivering digital tools to help customers in financial difficulty
We’ve delivered a new online affordability tool to Coventry Building Society to help mortgage customers facing financial difficulties.
As 2021 draws to a close, our CEO, Susan Rann, reflects on what we’ve achieved this year and how we’re set to support the credit and collections industry with our fintech in the future.
We’re celebrating after winning the Best Use of Technology award with Zopa at last night’s (14 December) Credit Strategy Credit Awards.
We’ve hired Crispin Neads as Head of Development to drive product development and enhance its digital affordability applications for the financial services industry.
We’ve been working with Credit Kudos since 2018 to deliver a more secure and efficient way for customers of banks, building societies and lenders to provide financial information during their income and expenditure (I&E) reviews using Open Banking. Through this partnership, we’ve developed an offering to ensure a slick Open Banking process – plus integrated a whole host of new features and services – which has enhanced the way banks and building societies collate and hold data about their customers.
Richard Healey, Product Development Director from Paylink Solutions, shares his thoughts on emerging technologies and the features he believes will support the regulator’s ambition of driving change across the financial services industry through improved access, digital processes and the way debt advice is delivered.
We’re delighted to have been included in this year’s Credit Connect Top 20 Company Power List, which showcases innovation and success across the credit and collections industry.
We had a great time at last week’s Credit & Collections Technology Awards (4 November), when we came home victorious in the Best Use of Technology in Credit & Collections category.
We had a great time at last week’s Credit & Collections Technology Awards (4 November), when we came home victorious in the Best Use of Technology in Credit & Collections category.
