The simple solution to help lenders prevent against repossessions Dave Wilson, Sales Director at Paylink Solutions, reveals what lenders can do now to help customers facing mortgage arrears and home repossessions. UK Finance has predicted that home repossessions will surge tenfold in 2022 as Coronavirus support measures come to an end. The figures for 2020… Continue reading The simple solution to help lenders prevent repossessions
We’re now working with Leeds Building Society to help mortgage customers who may be facing financial difficulties. The building society has adopted our flagship product Embark to obtain a clear and accurate picture of a borrower’s financial situation quickly and digitally. “In response to the challenges brought by the pandemic, we’ve been working hard to… Continue reading Leeds Building Society launches digital affordability tool using Paylink technology
We’ve partnered with leading customer onboarding specialist, HooYu, to enable faster decisions for our broker and lender clients. HooYu uses know your customer (KYC) technology that allows clients to confirm the identity of their customers in a much more robust, compliant and secure way. The time taken to get a borrower through KYC will now… Continue reading KYC (know your customer) technology integrated within Embark
We’re absolutely delighted to have won the Innovation in Collections & Recoveries category with NatWest Group at this year’s Credit & Collections Awards. The announcement was made during a virtual ceremony yesterday (19 November 2020) which saw the well-deserved finalists come together and celebrate technological innovation within the credit and collections industry. We’ve been working… Continue reading Innovation in Collections & Recoveries award win with NatWest Group!
Paylink’s Embark tool effortlessly enables firms to meet criteria of new FCA Consumer Credit and Coronavirus Guidance The most recent FCA guidance came into force on the 2nd October and gives further clarity to firms dealing with customers who have been granted payment deferrals. We’ve summarised some of the key considerations for firms on how to implement… Continue reading Embark FCA guidance
The team at Paylink Solutions are celebrating the announcement that they have been nominated twice at the 2020 Credit & Collections Technology Awards. Paylink has been nominated for the Affordability Assessment Solution award, which celebrates companies who have incorporated open banking solutions and demonstrated an effective assessment of Income and Expenditure technology. The team have… Continue reading We’ve been nominated for two Credit & Collections Technology Awards!
NatWest Group have been working with open banking and affordability software specialists, Paylink Solutions, on developing their digital I&E tool to support their agents and better understand customers currently in arrears or coming to the end of payment holidays. Paylink has designed, built and developed financial services software for over 20 years and their flagship… Continue reading NatWest Group launches payment holiday affordability tool using Embark
Digital bank and peer to peer lender, Zopa, has implemented a new cloud-based digital income and expenditure product to easily support customers who find themselves in financial difficulties. Zopa have utilised Paylink Solutions’ Embark technology to help it to understand affordability for loan customers who have experienced a change in circumstances and therefore require a… Continue reading Zopa uses Embark to launch new digital affordability tool for customers in financial difficulty
The ongoing Pandemic has seen upheaval across all sectors and many businesses have had to adapt their operations strategies at pace. From a collections perspective, Operations teams have also had to adjust rapidly, marrying evolving guidance from the regulator with new customer needs and expectations. These combined have resulted in a bow wave of operational volumes… Continue reading How has the Collections landscape changed with Covid-19?
Leading UK software firm, Paylink Solutions, has enjoyed a period of rapid growth thanks to the continued demand for its flagship cloud-based digital income and expenditure product, Embark. Embark enables creditors to capture a quick and accurate view of a customer’s affordability over the phone or via a customer self-serving. Customers can provide their budget… Continue reading Nine new creditor partners sign up to using Embark
