Paylink Solutions nominated for two awards at Collections & Customer Service Awards 2022

We’re delighted to announce that we’ve been nominated for two awards at this year’s Collections & Customer Service Awards. We’ve been shortlisted in Best Customer Contact Technology Provider and Best Technology Provider categories. The first award we’re in the running for is our Best Customer Contact Technology Provider. Our Embark product is a digital income… Continue reading Paylink Solutions nominated for two awards at Collections & Customer Service Awards 2022

Paylink Solutions and Inbest enter exciting new partnership to help customers across the UK access £16bn worth of unclaimed benefits

Paylink Solutions has entered into an exciting new partnership with benefits digital solution provider, Inbest, to deliver precise information to customers about benefits and social funding.  Over 8 million households in the UK are currently missing out on benefits worth £16bn. The most common reason for this is that people are either unaware of benefits… Continue reading Paylink Solutions and Inbest enter exciting new partnership to help customers across the UK access £16bn worth of unclaimed benefits

Cyber Essentials Plus accreditation achieved

Here at Paylink Solutions, we take security and data protection seriously. To illustrate this, our parent company, Totemic (2014) Holdings Ltd, successfully gained Cyber Essentials Plus accreditation.  In today’s modern business world, having a strong stance on cyber security is vital for firms and it’s important a proactive approach is taken to protect client data.  … Continue reading Cyber Essentials Plus accreditation achieved

Paylink Solutions shortlisted for the Credit & Collections Technology Awards in multiple categories

We’ve been shortlisted across three categories at the prestigious Credit & Collections Technology Awards. Through our partnership with Virgin Money (VM), we have been named finalists in the Digital Business Transformation and Innovation in Collections & Recoveries categories.  Our third nomination is in the Affordability Assessment Solution award. Our Director of Development and Partnerships, Andrew… Continue reading Paylink Solutions shortlisted for the Credit & Collections Technology Awards in multiple categories

Paylink Solutions nominated for Innovation Award at this year’s Lending Awards

We’re delighted to announce that we’re a finalist at the Lending Awards. We’ve been shortlisted as a finalist in the Innovation Award category following the introduction of our debt consolidation process, which has transformed the way clients and lenders operate.   The Lending Awards, hosted by Credit Strategy, are the only awards programme distinguishing and rewarding… Continue reading Paylink Solutions nominated for Innovation Award at this year’s Lending Awards

Fintech Paylink Solutions launches new website to coincide with release of next generation Embark affordability software

It’s an exciting time for fintech Paylink Solutions, who has recently launched not only the next generation of its market-proven affordability software, but a new website too. Paylink Solutions is the UK’s most experienced provider of customer affordability software. From industries including lending to collections right through to utilities, Paylink’s flagship product Embark helps create… Continue reading Fintech Paylink Solutions launches new website to coincide with release of next generation Embark affordability software

Paylink Solutions shortlisted in major category at Coventry Building Society Supplier Awards 2022

We’ve been shortlisted for a major award at this year’s Coventry Building Society Supplier Awards. We’re delighted to announced that we’ve been named as finalists in the Supplier of the Year category following the success of our purpose-built online affordability tool. Embark has allowed customers to self-serve and provide their affordability using SFS guidelines while… Continue reading Paylink Solutions shortlisted in major category at Coventry Building Society Supplier Awards 2022

Paylink’s Group company is officially a ‘Best Company’ to work for!

Totemic Group, of which Paylink Solutions is a part, has been recognised on the official ‘Best Companies to Work For’ list, which measures, improves and recognises great workplace engagement.  Following tough competition from hundreds of other companies, it also was awarded 15th place in the Financial Services sector.  Totemic Group aims to deliver personal financial… Continue reading Paylink’s Group company is officially a ‘Best Company’ to work for!

Virgin Money Case Study

Background Virgin Money (VM) wanted a digital affordability solution that could be used across all their consumer lending products following the coming together of VM, Clydesdale and Yorkshire Bank, creating the 6th largest UK bank. The coming together resulted in multiple CRM systems being used across different products and heritage brands. After a rigorous tender… Continue reading Virgin Money Case Study

Paylink Solutions earns two nominations at Women in Credit awards

We’re delighted to reveal that we’ve that been shortlisted as finalists in two categories at this year’s Women in Credit awards. Our CEO, Susan Rann, is a finalist in the Business Leader of the Year category for the second time in recent years having also earned a nomination in 2020. Jill Sparks, our Payment Operations… Continue reading Paylink Solutions earns two nominations at Women in Credit awards