Understanding inflation, the rise in UK interest rates and how it affects consumers

Last week, in a move to slow down rising prices, The Bank of England (BoE) increased interest rates by half a percentage point from 1.25% to 1.75%. This is the largest increase in 27 years. What does this mean for consumers? The BoE says price rises across all sectors will push inflation even higher over… Continue reading Understanding inflation, the rise in UK interest rates and how it affects consumers

Paylink Solutions team expands with two senior appointments

We’ve expanded our senior team by appointing a new head of operations and head of information security. Joe Clarke is now Head of Operations and responsible for overseeing our operations and IT services, managing key projects and delivering our performance management framework and new graduate scheme. Susan Rann, our CEO, said: “Since joining our team… Continue reading Paylink Solutions team expands with two senior appointments

The Paylink Solutions team get together for Vitality Week

The Paylink Solutions team get together for Vitality Week 14th April 2022. Throughout our lives, we spend a lot of time at work, so it’s important our workplace is somewhere people want to be. That’s why we launched Vitality Week, to shine a light on our team and ensure we’re supporting their wellbeing in the… Continue reading The Paylink Solutions team get together for Vitality Week

Paylink Solutions CEO listed on Credit 500 Index

Paylink Solutions CEO listed on Credit 500 Index 1st April 2022. Our CEO, Susan Rann, has been featured on the new Credit 500, an index of the most influential people in consumer and commercial credit in 2022. During a time of economic uncertainty, Susan used her knowledge of lending, collections, debt advice and fintech to… Continue reading Paylink Solutions CEO listed on Credit 500 Index

New partnership with Ecospend to provide ‘pay-by-bank’ services

Paylink Solutions partners with Ecospend to provide ‘pay-by-bank’ services 18th March 2022. We’ve partnered with pay-by-bank provider, Ecospend, to allow customers who’ve fallen behind with repayment plans to make instant payments and get back on track with their arrangements. Customers will be sent a link for them to make the previously failed payments, either over… Continue reading New partnership with Ecospend to provide ‘pay-by-bank’ services

We’re sponsoring Credit Summit 2022!

We’re sponsoring Credit Summit  2022! 18th March 2022. We’re pleased to be one of the main sponsors of this year’s Credit Summit, which is once live and taking place on 23 March during the heart of Credit Week (22-24 March). Credit Strategy’s Credit Summit is one of the main events in the credit and financial… Continue reading We’re sponsoring Credit Summit 2022!

Award-winning digital journeys for NatWest Group

The Challenge NatWest Group approached Paylink to develop end-to-end digital journeys segmented by product type, such as overdrafts, mortgages and credit cards. NatWest Group wanted these journeys to integrate with its AI chatbot, Cora, to give customers access to tailored outcomes. The Paylink Solution NatWest Group’s customers are now able to fully self-serve and securely… Continue reading Award-winning digital journeys for NatWest Group

Virgin Money introduces Embark across its lending products

Virgin Money introduces Embark affordability platform across its lending products 18th March 2022. Our customised software brings Virgin Money’s operations together as part of a consistent affordability system for agents and customers to self-serve. As people struggle with the increased cost of living, Virgin Money has taken its next step towards digital transformation by using… Continue reading Virgin Money introduces Embark across its lending products

Paylink Solutions and Zopa win Best Use of Technology

We’re celebrating after winning the Best Use of Technology award with Zopa at last night’s (14 December) Credit Strategy Credit Awards.