Looking to the future at Credit Summit 2022 1st April 2022. Last week we were delighted to get back to an in-person event and what better way to mark the occasion than with Credit Summit 2022! Taking place in the heart of Credit Week, there was a clear focus on steering a path through the… Continue reading Looking to the future at Credit Summit 2022
Paylink Solutions partners with Ecospend to provide ‘pay-by-bank’ services 18th March 2022. We’ve partnered with pay-by-bank provider, Ecospend, to allow customers who’ve fallen behind with repayment plans to make instant payments and get back on track with their arrangements. Customers will be sent a link for them to make the previously failed payments, either over… Continue reading New partnership with Ecospend to provide ‘pay-by-bank’ services
We’re sponsoring Credit Summit 2022! 18th March 2022. We’re pleased to be one of the main sponsors of this year’s Credit Summit, which is once live and taking place on 23 March during the heart of Credit Week (22-24 March). Credit Strategy’s Credit Summit is one of the main events in the credit and financial… Continue reading We’re sponsoring Credit Summit 2022!
The Challenge NatWest Group approached Paylink to develop end-to-end digital journeys segmented by product type, such as overdrafts, mortgages and credit cards. NatWest Group wanted these journeys to integrate with its AI chatbot, Cora, to give customers access to tailored outcomes. The Paylink Solution NatWest Group’s customers are now able to fully self-serve and securely… Continue reading Award-winning digital journeys for NatWest Group
Virgin Money introduces Embark affordability platform across its lending products 18th March 2022. Our customised software brings Virgin Money’s operations together as part of a consistent affordability system for agents and customers to self-serve. As people struggle with the increased cost of living, Virgin Money has taken its next step towards digital transformation by using… Continue reading Virgin Money introduces Embark across its lending products
Speeding up mortgage applications with digital affordability reviews 18th March 2022. Clever Mortgages provides a comprehensive range of mortgages and protection policies, but specialises in working with those who have bad credit, debt or other more difficult financial situations. The Challenge The whole process of requesting and receiving details of customers’ financial circumstances was long… Continue reading Speeding up mortgage applications with digital affordability reviews
Creating a digital journey for people seeking debt advice 18th March 2022. PayPlan is one of the UK’s largest free debt helps providers and works with clients to provide a range of solutions, including debt management plans and Individual Voluntary Arrangements (IVAs). PayPlan’s aim is to help ordinary people to live comfortably whilst becoming debt-free.… Continue reading Creating a digital journey for people seeking debt advice
Delivering Open Banking services with Credit Kudos 18th March 2022. We’ve been working with Credit Kudos since 2018 to deliver a more secure and efficient way for customers of banks, building societies and lenders to provide financial information during their income and expenditure (I&E) reviews using Open Banking. Through this partnership, we’ve developed an offering… Continue reading Delivering Open Banking services with Credit Kudos
Delivering digital tools to help customers in financial difficulty 10th March 2022. The Challenge Digital bank, Zopa, wanted a more efficient and accurate way of assisting loan and cards customers in financial difficulty who required repayment plans. Previously, agents had to send a form to customers to print out, complete, scan and email back –… Continue reading Delivering digital tools to help customers in financial difficulty
We’ve delivered a new online affordability tool to Coventry Building Society to help mortgage customers facing financial difficulties.
