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Newcastle Building Society wins award for Embark-based digital affordability tool

We’re celebrating with Newcastle Building Society after a digital process we delivered for its customers in arrears won a national award. Michael Conville from Newcastle Building Society and our CEO, Susan Rann, collected the award for Best Debt Management Strategy at this week’s Mortgage Finance Gazette awards. Newcastle Building Society was the first building society… Continue reading Newcastle Building Society wins award for Embark-based digital affordability tool

Paylink CEO named innovator of the year at prestigious industry awards!

We’re delighted to announce that our very own CEO, Susan Rann, has been named innovator of the year at this year’s Credit & Collections Technology Awards. The award recognises individuals who have succeeded in leading technological innovation to the industry and Susan was thrilled to receive the accolade after the results were announced at last… Continue reading Paylink CEO named innovator of the year at prestigious industry awards!

Paylink could collect two more awards at this year’s Collections & Customer Service Awards

The shortlist has been announced for this year’s Credit Strategy Collections & Customer Service (CCS) Awards and we’re thrilled to be finalists in two categories. We’re in the running to win the Best Technology Provider for Collections and Best Use of Technology categories. This is fantastic news and means we’re now up for five awards… Continue reading Paylink could collect two more awards at this year’s Collections & Customer Service Awards

We’ve been shortlisted for three Credit & Collections Technology Awards!

We’re delighted to be in the running for a hat-trick win at this year’s Credit & Collections Technology Awards after being shortlisted in three categories. We’ve been named as a finalist for the Legal Software Solution and Innovations in Collections & Recoveries awards – plus, our very own CEO, Susan Rann has been nominated for… Continue reading We’ve been shortlisted for three Credit & Collections Technology Awards!

NatWest uses Embark to help customers in financial hardship

NatWest has launched a new service, which has been built in partnership with Paylink Solutions, to help reduce the stress and simplify the process that customers who are in financial hardship face when they try to put their finances back in order. The new online tool will help to significantly cut the time spent populating… Continue reading NatWest uses Embark to help customers in financial hardship

Senior BDM hired to continue expansion into lending and debt sectors

We’re pleased to announce our latest senior management appointment which will nurture new customer relationships as we continue to push into the lending and debt management sectors. Paul Nicholson has joined us as Senior Solutions Consultant and is now developing a sales strategy, which will deliver our ambitious plans for growth. Paul said: “Fintech is… Continue reading Senior BDM hired to continue expansion into lending and debt sectors

Newcastle Building Society launches digital debt advice service using Embark

We’re delighted to be working with the North East’s largest building society to help transform the way it helps customers in financial difficulty by providing a digital debt help service. Newcastle Building Society’s new online facility, which has been developed by us, will be available to customers of the Society who are facing financial difficulty,… Continue reading Newcastle Building Society launches digital debt advice service using Embark

Global operations expert appointed as our COO

We’re delighted to welcome a global operations expert to our senior management team as part of plans to increase market share across the UK’s finance and property sectors. Navdeep Sethi has joined us as COO after his success at developing and growing one of the UK’s best FinTech companies. He is now focusing on delivering… Continue reading Global operations expert appointed as our COO

Payment services now an approved Paylink solution

Paylink Solutions’ year is going from strength-to-strength after being approved by the FCA to add payment initiation services (PISP) to its existing Permissions as an Authorised Payment Institution under PSD2. Paylink is now authorised to provide a payment initiation service, which will use Open Banking technology to enable individuals to pay companies directly from their… Continue reading Payment services now an approved Paylink solution

Our CEO, Susan Rann, shortlisted for Women in Credit Innovator of the Year award!

Our CEO, Susan Rann, is celebrating after winning the Innovator of the Year – Non Credit category at this year’s Women in Credit Awards. She was recognised for demonstrating achievements that have brought something new for the financial services sector and beyond. Since becoming CEO of Paylink Solutions in 2018, Susan has focused on developing… Continue reading Our CEO, Susan Rann, shortlisted for Women in Credit Innovator of the Year award!